Privacy Policy

Introduction

We are Coverge, a Delaware corporation. We provide an AI pipeline platform for building, evaluating, and shipping production AI workflows ("Services") as described on our website coverge.ai ("Website").

This Privacy Policy explains what personal information Coverge collects about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. For the purpose of this Privacy Policy, "Personal Information" means any information related to an identifiable individual or that may be used to identify an individual.

Changes to our Privacy Policy

We maintain transparency about any changes to our privacy practices. When we make material changes to this Privacy Policy, we will prominently display notices on our Website. For registered users, we will send direct email notifications. We always update the "Last updated" date at the top of this policy to reflect the most recent changes.

Information You Provide Us

1. Waitlist registration

When you join our waitlist, we collect your email address. This is the only personal information we collect during the pre-launch period.

2. Through communications

When you reach out to us via email or other channels, we collect only the information necessary to address your specific needs. This includes details relevant to your questions or feedback.

Information We Collect Automatically

1. Usage information

Our Website automatically collects technical data to provide and improve functionality:

• Device-specific information and browser details
• IP addresses
• Pages visited and time spent on pages
• Referring URLs

2. Cookies and tracking technologies

We use cookies and similar technologies to collect information:

• Session cookies: Temporary files that help manage your current visit, automatically expiring when you close your browser
• Persistent cookies: Remain on your device for a specified period, helping us remember your preferences
• Analytics cookies: Help us understand how visitors interact with our Website

How We Use Your Information

• Send you updates about Coverge, including early access invitations and product announcements
• Enhance and optimize your experience on our Website
• Detect and prevent fraudulent activities
• Understand user needs and improve our services
• Communicate about service updates and changes

We do not sell your personal information to third parties.

Data Storage

1. Data locality

Your data is stored in the United States using Vercel infrastructure. For users in the European Economic Area (EEA), we ensure appropriate safeguards are in place for data transfers.

2. Data retention

We maintain your information for as long as you remain on our waitlist or maintain an active account. When data is no longer needed, it is securely deleted or anonymized. Legal requirements sometimes necessitate longer retention periods for certain types of data.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security infrastructure includes:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Continuous monitoring for potential threats

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our Website may integrate with third-party services including analytics providers and infrastructure partners. When you interact with third-party services in connection with our Website, your interactions are governed by their respective privacy policies. We do not control and are not responsible for the privacy practices of these third-party providers.

Your Data Rights

You have the right to:

• Access your personal information and verify its accuracy
• Request corrections to any inaccurate data
• Request deletion of your personal information
• Restrict the processing of your data
• Data portability (receive your data in a structured, commonly used format)
• Object to certain types of processing activities

To exercise any of these rights, please contact us at hello@coverge.ai.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at hello@coverge.ai.

International Data Transfers

Your information may be transferred to and processed in the United States. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.

Contact Information

Our privacy team is available to address any concerns or questions you may have about our privacy practices.

Email: hello@coverge.ai

We strive to respond to all privacy-related inquiries within 48 hours.